We can help you resolve your disputes with neighbours, with family and in the workplace.
Our mediation services are freely available in Ashford.
Contact us to find out more.
Christmas and New Year opening times.
Please note the AMS office will be closed from midday on Tuesday 23rd December, and will re-open on Friday 2nd January 2026. Emails and enquiries will be monitored and recorded between times, ready for when the office reopens in January.
We would like to thank everyone for their support of Ashford Mediation Service during 2025.
Best wishes for the New Year.
We are grateful to have recently received support from The Frank Brake Community Fund to help with our work. Established through Kent Community Foundation in 2019, The Frank Brake Community Fund awards funding to small charitable organisations across the district of Ashford.
Find out more about the organisations that support our service on our Funders page.
Could you be a Volunteer Mediator with Ashford Mediation Service?
From time to time we run a local Mediator Training Course to help you acquire and develop your skills and approach to the mediation process.
Contact us to find out more about this course.
Elloise and Melodie from Ashford Mediation Service recently attended the Eat Well Spend Less Roadshow as part of our ongoing community work to Keep Ashford Talking.
The event at the Park Mall Shopping Centre in Ashford brought together a range of partner organisations including frontline NHS staff and Ashford Borough Council (ABC) officers, outreach organisations and charities, in one easy-to-access place. The focus was on food, healthy eating and health.
Download ‘The Ashford Mediation Service Guide to Mediation with Young People and Families’ in English, Nepalese, Hindi, and Polish language versions.
You can also download specific sections of the guide in the following links: Young people and mediation, Family mediation, Community mediation, and The mediation process.
Volunteer with us
Find out more about our volunteering opportunities, including our Volunteer Mediator roles.
Ashford Mediation Service provides free confidential and impartial mediation services to residents of Ashford who are experiencing conflict with others.
Help Ashford Mediation Service through Give as you Live
Ashford Mediation Service has a “Give as you Live” donation page. By using Give as you Live you can help us raise free funds for our charity with your everyday online shopping.
Find out more on the Give as you Live website.
Our volunteer mediators have a wealth of experience, and they offer an empathetic and caring approach to help you to resolve your differences.
What our clients say
“Talking to AMS saved us a great deal of time, money and bad feelings!”
― Arthur and Ruth, Ashford Residents
“Thank you for arranging the mediation, it has made a big difference to me and the others, we now chat and laugh together. I feel so much better and don’t even think about going the long way to my flat to avoid them. Thank you again.”
― Ashford Resident
“Ashford Mediation Service worked with us to manage our dispute with noisy neighbours-now we can have a better night’s sleep.”
― Nicholas and Doreen, Ashford Residents
Ashford Mediation Service is a registered charity, number 1065625.
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Ashford Mediation Service 